Cancel your order requests can be completed in 2 simple steps.
- If your order has not yet left our warehouse, we may be able to cancel the order and issue a refund once confirmed.
- If the parcel already on its way to you, please reject the parcel or we will confirm this and help you to arrange a return.
Return/Exchange requests can be completed in 3 simple steps.
- Read through and ensure that your order fulfils the basic criteria for a return/exchange request.
- Fill up basic information & order information.
- Wait for 1-3 business days for the instructions to proceed onto the next steps.