Shipping Policy
Please be aware that courier networks are experiencing high demand currently, which may cause delays in deliveries and collections. iHoverboard will do all we can to ensure services are completed as quickly as possible.
Electric Scooters and Hoverboards
1.1 Shipping from United Kingdom Warehouse(Oldbury)
In the United Kingdom, We have two warehouses, we send via DHL, DPD, or Yodel, and the express will email you on the day of delivery with a 1-hour time slot. Tracking information is provided via email on the day of dispatch, the delivery time is 1-3 working days.
1.2 Shipping from other Europe Warehouses
In these countries, we send via DHL or DPD, which takes about 3-7 working days to deliver. All the parcels will be given the tracking number by Email.
Accessories
Accessories are FREE to deliver and will take about 3-10 working days to arrive.
Note: Accessories ordered with hoverboards and e-scooters may come in separate deliveries since they come from different warehouses, including helmets, seats, locks, or something else.
Delivery Time
Total Estimated Delivery Time
| Shipping Method | Processing Time | Shipping Time | Total Estimated Delivery Time | Cost of Delivery （￡） |
| Ship by DHL or DPD or Yodel from UK warehouse | 1-2 Business Days | 1-3 Business Days | 2-5 Business Days | Free Shipping |
| Ship by DHL or DPD from other Europe warehouses | 1-2 Business Days | 3-7 Business Days | 4-9 Business Days | Free Shipping |
- 1. All orders before 2:00 PM (GMT+1) will be sent today after 2:00 PM (GMT+1) will be sent the next day.
- 2. Normally orders will be dispatched in 1-2 working days once the payment is confirmed, and 2-5 days to arrive.
- 3. Please know that if out of stock in the UK, we will send it from other European warehouses via DHL. It will take about 4-9 working days to ship.
- 4. Orders placed after 1 pm on Fridays will be shipped on Mondays.
- Last Updated: October 2023
