Warranty
🔧 Warranty Overview
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E-bikes: Covered by a 2-year warranty
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Scooters & Hoverboards: Covered by a 1-year warranty
Your warranty starts from the actual delivery date and covers original defects in materials and workmanship.
🛠️ What's Covered:
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Replacement parts and labor
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Normal use in light rain or small puddles
⚠️ What's Not Covered:
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Consumables (e.g., tires, brake pads, inner tubes)
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Damage from submersion or prolonged exposure to heavy rain
Note: Use in such conditions will void the warranty.
📄 Please Note:
Keep your proof of purchase for any warranty claims. The warranty period remains valid from the original delivery date.
🔧 Extended Warranty & Gift Coverage Reminder
Please note:
An extended warranty provides longer after-sales support, including product checks, maintenance services, and access to repair options after the standard warranty ends. It does not extend the return or exchange period.
What’s covered:
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Continued support after the initial warranty expires
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Product inspection and fault diagnosis
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Paid repair service options (if applicable)
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Warranty coverage for promotional gifts (if included in your offer)
📝 Keep your order confirmation and proof of purchase — they are required to verify eligibility for extended support or gift coverage.
Need help or have questions about your extended warranty?
Contact us at support@ihoverboard.com — we're here to help!
❌ When Your Warranty May Not Apply
Your warranty does not cover the following:
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Repairs for consumable parts, such as tires, brake pads, cables, headsets, or bottom brackets. (This includes both free and purchased parts.)
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Normal wear and tear, or cosmetic damage.
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Damage caused by accidents, misuse, reckless or intentional behavior.
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Signs of improper use, storage, or maintenance, as outlined in the user manual.
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Any modifications, disassembly, or repairs done with non-original parts or by an unauthorized person.
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Lack of valid proof of purchase, including serial number and purchase date.
Please note: Hoverboard go karts are considered accessories and are not covered under the standard warranty.
🛠 Need Help or Want to Make a Claim?
If your scooter is within the warranty period and qualifies for repair, we’ll fix it at no cost.
📩 Contact us at support@ihoverboard.com
We’ll guide you through the warranty process.